Job Title: Assistant Relationship Managers (2)
Department: Retail
Reporting to: Branch Manager
Responsible for: Maintaining Customer Relationships
Region: Mwanza & Dar es salaam
Branches: Mwanza & Exim Tower Branches
Hours of Work: 8am - 5pm Monday to Friday, 8am - 1pm Saturday. Or different hours as per individual branches working hours.
1. PURPOSE OF JOB
The Purpose of this roles is to build the Business, Deepen Relationships and Managing Key and Potential Customers from sales of Liabilities, Acquisitions, Cash Management, Credit Card and Retail Products to maximize revenue by achieving sales targets.
2. PRINCIPLE ACCOUNTABILITIES
- Building relationship with a portfolio of customers assigned to become a first point of contact for their banking needs.
- Growth of CASAFD and ASSET of existing client portfolio as per target given and Acquisitions of new CASA FD and ASSET Customers as per given budget.
- To meet the fee income goal through the existing client's in the portfolio.
- To Provide a personalize and committed banking services to customers in the portfolio , such a reviews on customer's accounts and giving each customer the opportunity to make informed choices on their everyday banking.
- Identification of cross-selling opportunities in the customer portfolio assigned.
3. QUALIFICATIONS AND EXPERIENCE REQUIRED
- University degree in Business Administration or Economics and Relevant professional qualifications in banking , finance or marketing.
- Minimum of two years relevant working experience in a similar position.
- Computer Literacy and Knowledge of new evolving technology systems.
4. COMPETENCY REQUIRED
- Ability to asses customer needs and develop products that suits their needs.
- Posses in depth understanding and knowledge of retail banking Products viz (liabilities, acquisitions, cash management, credit cards, sales products etc ) .
- Proven Sales experience in a client relationship role within retail banking.
Application deadline : 11th August 2021
Please send your application to: hrrecruit@eximbank.co.tz
Applications to be sent with subject being: Assistant Relationship Manager – Exim tower Branch, or Assistant Relationship Manager – Mwanza Branch.
The deadline for submitting the application is 11th August 2021.
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