Manage the order to delivery process for Tanzania Rock Tools. Perform regular inventory analyses and handles redistribution of slow moving and excessive inventory.
Key responsibilities include:
Operations/Functional:
- Order Management and Logistics Planning
- Review allocated, outstanding and backorders. Make necessary adjustments and amendments to the orders.
- Replenish consignments and contract sites
- Manage customer demand against sales forecast
- Determine shipping methods due to urgency and stocking levels
- Review and identify any issues related to allocations, pricing, EQ (Exceptional Quantity) and forecast
- Coordinate regional stock returns with warehouses and freight management. Handle customer credits and secure the necessary stock adjustments in the local ERP system. Create export shipping document with correct tariff codes if required
- Handle warehouse and shipping discrepancies, such as over/short ship, wrong/damage goods
- Participate and support in customer tender process, such as providing availability and lead-time information
- Expedite urgent orders
- Handle Import/ Export customs resolutions (customs authorities in Tanzania)
- Assist in the development and continuous improvement of related business systems and processes
- Provide support and make recommendations to Sales Area (Customer Service) to ensure orders are created according to the set procedures
- Provide back up support for Demand Planners, when required
- Perform monthly inventory and forecast analyses for Tanzania
POSITION REQUIREMENTS
Education and Experience:
- University or college degree in Logistics or Supply Chain, or 3-5 years of experience in related field with focus on inventory management, freight and logistics
- Experience in mining or manufacturing industry will be an advantage
- Experience in Import/ Export procedures
Competencies required
- Excellent communication skills, both verbal and written communication
- Fluent in English
Location: Mwanza
