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Job Vacancy at SupportYourApp - Remote Customer Support Consultant (Tanzania)

Remote Customer Support Consultant (Tanzania)

 


Description

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world's leading Hardware, Software of SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds.

Join our SupportYourApp team as a Customer Support Consultant to kick-start your carrier in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe 🌎 Excited? Let's see what it takes.

Requirements

You want to:

  • Always be up-to-date with the cutting-edge technology;
  • Apply the latest and greatest customer happiness practices;
  • Provide omni-channel support (via phone, email, chat, social media);
  • Communicate with developers and other departments of various IT-companies;
  • Become a product expert and constantly grow.

You are:

  • Fluent in English (flawless command both written and verbal; B2 is a minimum);
  • Having an Analytical & Research Skills;
  • Customer oriented and having a customer service in your DNA :)

Will be a great plus:

  • Experience with CRM systems;
  • Technical background;
  • Experience with native speakers;
  • Fluent 2nd language (French, Spanish, German or any other language you master);
  • International exchange programs participation;
  • Customer service skills and experience.

Benefits

  • Flexible or fixed schedule 🕒;
  • Competitive compensation in USD 💸;
  • Financial and professional growth;
  • Paid intensive training and trial period;
  • Great management with no bureaucracy;
  • Good bonuses for referring friends (referral program);
  • SupportYourApp Medical Policy;
  • Various sports events and team buildings;

The cherry on top 🍒 is you’ll get an IT business and support skill set second to none.

Who are we?

SupportYourApp is a leading customer support outsourcing company. We work with 30+ countries and speak 40+ languages. There are amazing startups as well as leaders of IT industry among our clients.

Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!

We're waiting for YOU :)