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Operations Assistant-Field Support 8 Positions at International
Organization for Migration April, 2021
IOM - International Organization for Migration (IOM) Full time Jobs
Kasulu, Kigoma April 13, 2021 NGO and Social Work Jobs
Nafasi za kazi Tanzania » NGO and Social Work Jobs » Operations
Assistant-Field Support 8 Positions at International Organization for
Migration April, 2021
POST DESCRIPTION
I. POSITION INFORMATION
Vacancy Notice Number IOM/KSU/006/2021
Position title Operations Assistant-Field Support (Eight Positions)
Position grade G4-Graded
Duty station Kasulu/Makere, Tanzania
Type of Appointment & Durations SST-4 Months with possibility of
extension
Job family Operations
Organizational unit Movement Operations
Position rated on N/A
Reports directly to National Associate Movements Operations Officer
Overall supervision by Movement Operations Manager
II. ORGANIZATIONAL CONTEXT AND SCOPE
Under the general supervision of the Movement Operations Manager and the
direct supervision of the National Associate Movements Operations
Officer, the Operations Assistant (Field Support) is responsible for
undertaking movement operations activities in the field, with the
following duties and responsibilities:
III. RESPONSIBILITIES AND ACCOUNTABILITIES
1. Undertake field support activities in an assigned area or areas,
such as at an airport, transit center, third-party facility, camp-based
operation or sub-office, or in relation to transportation.
2. Perform airport services, such as providing custodial care of
travel documentation; verifying identities and documentation, including
exit permissions, visas, tickets and other items in the travel bag;
assisting with airport formalities, including flight arrivals, curb-side
assistance, check-in, luggage formalities, immigration procedures,
security screening systems and customs clearance; escorting arriving
individuals to ground transportation and departing individuals to their
gates; visually confirming flights have departed; ensuring individuals
with special needs or equipment receive appropriate support; and, as
needed, sending notifications using relevant systems.
3. Assist individuals at transit centers or third-party facilities,
including upon arrival with sign-in, verification of identity,
orientation, food and non-food items and room assignments; during their
stay with food and non-food items, instructions, briefings, activities
and resolution of issues; and upon departure for medical appointments,
return travel or onward travel with briefings, luggage support and
transition to transportation. Enter and update relevant data in the
appropriate systems and ensure vulnerable
individuals are assisted in a manner that ensures their safety, security
and comfort; report all issues immediately to the appropriate
supervisor(s).
4. Provide assistance at transit centers and third-party facilities
for extended periods of up to 12 hours and during overnight periods,
ensuring the needs of individuals are met throughout their stay.
Communicate promptly with third-party facility representatives and/or
supervisors if issues arise.
5. Assist in the coordination of transportation from consolidation
points, transit centers and third-party facilities, including liaising
with service providers, ensuring the identity verification, readiness
and organization of individuals being transported, and providing
relevant briefings. Assist with baggage sorting, tagging and handling
and escort individuals on transportation as needed. Ensure individuals
with special needs are provided with appropriate services and report any
issues to supervisors immediately.
6. Provide selection mission support, exit permit support and/or
interpretation services for individuals at the airport, in transit
centers, camps, consolidation points and third-party facilities or
during transport by air, ground or water.
7. Provide regular feedback on work being accomplished to the
Operations Assistant (Team Leader) and/or supervisors and team members
and keep supervisors immediately informed of any issues requiring their
attention.
8. Maintain and ensure the confidentiality and integrity of all
relevant paperwork in line with standards of conduct and data protection
rules. Alert the Operations Assistant (Team Leader) or management of
any non- compliance to SOPs or codes of conduct by IOM staff members or
partners.
9. Perform such other duties as may be assigned.
IV. REQUIRED QUALIFICATIONS AND EXPERIENCE
EDUCATION
· Four years of working experience with secondary [high school]
education; two years of working experience with Bachelor’s degree.
· Four years of working experience with secondary [high school]
education; two years of working experience with Bachelor’s degree.
EXPERIENCE
· Prior Movement Operations or transportation experience is a
strong advantage.
SKILLS
Good knowledge of Word, Excel and the internet, Strong interpersonal and
communication skills.
V. LANGUAGES
Required
(specify the required knowledge)
Desirable
For this position, fluency in English is required (oral and written).
Working knowledge of French and/or Spanish is an advantage.
VI. COMPETENCIES
The successful candidate is expected to demonstrate the following values
and competencies:
Values
· Inclusion and respect for diversity: respects and promotes
individual and cultural differences; encourages diversity and inclusion
wherever possible.
· Integrity and transparency: maintains high ethical standards and
acts in a manner consistent with organizational principles/rules and
standards of conduct.
· Professionalism: demonstrates ability to work in a composed,
competent and committed manner and exercises careful judgment in meeting
day- to-day challenges.
Core Competencies – behavioural indicators level 1
· Teamwork: develops and promotes effective collaboration within
and across units to achieve shared goals and optimize results.
· Delivering results: produces and delivers quality results in a
service- oriented and timely manner; is action oriented and committed to
achieving agreed outcomes.
· Managing and sharing knowledge: continuously seeks to learn,
share knowledge and innovate.
· Accountability: takes ownership for achieving the Organization’s
priorities and assumes responsibility for own action and delegated
work.
· Communication: encourages and contributes to clear and open
communication; explains complex matters in an informative, inspiring and
motivational way.
SIGNATURES:
1ST LEVEL SUPERVISOR DATE
2ND LEVEL SUPERVISOR DATE
HOW TO APPLY:
Interested candidates should fill in the PH form, submit CV’s and
cover letter indicating Vacancy Notice number with 3 professional
references and contacts to email address: tzvacancy@iom.int
Operations Assistant-Field Support [8 Positions]
Kasulu/Makere,Tanzania, Terms of Reference [Deadline 26 April 2021]
The vacancies are opened for both Internal and External Candidates.
Only e-mail applications will be considered.
The deadline for submitting the application is 26 April 2021
“All the vacancies announced by IOM Tanzania are completely free and
candidates are not at any point requested to pay a fee for applying or
during the recruitment process’’
Document:
PDF icon PH FORM.pdf
File PH FORM.docx
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