About Nokia
We create the critical networks and technologies to bring
together the world’s intelligence, across businesses, cities, supply
chains and societies. With our commitment to innovation and technology
leadership, driven by the award-winning Nokia Bell Labs, we deliver
networks at the limits of science across mobile, infrastructure, cloud,
and enabling technologies. Adhering to the highest standards of
integrity and security, we help build the capabilities we need for a
more productive, sustainable and inclusive world.
About Global Services
The Global Services business group deploys, supports and
operates communication service providers’ (CSP) and enterprise networks.
This includes network infrastructure services and professional services
for mobile networks and managed operations for fixed, mobile, IP and
optical domains. Nokia is also leading new growth areas including
network cognitive services and analytics, public sector networks, energy
and transport markets and our Worldwide IoT Network Grid (WING) which
provides seamless connectivity across geographical borders and
technologies.
- Position Description
- Operation and maintenance of Transport Networks including MW and Fiber links and IP networks.
- Main Responsibility Area Plans and executes technical tasks according to given tasks, along with existing processes and instructions. Works with the responsibility of responding to customer problems directly or through internal customer interface. Solves technical problems.
- Main Network Elements supported
- Huawei MW links (All HW and SW releases)
- Huawei DWDM (All HW and SW releases)
- ECI MUX (All HW and SW releases)
- Aviat MW links (All HW and SW releases)
- Ceregon MW links (All HW and SW releases)
- All fiber optics solutions
- Cisco Router (all platforms, HW&SW)
- Huawei Routers (all platforms, HW&SW)
Responsibilities Deliverables / Performance
- Ensure redundancy for all routes is available. Technical support to both the Field maintenance (FLM) and NMC teams
- Corrective maintenance to carried out as and when required in line with the trouble ticket received Preventive maintenance activities to verify the status and condition of main elements, auxiliary and ancillary equipment
- ATP and JO execution according to Nokia guidelines and checklist
- Performance analysis and Problem management Root-cause analysis and provision of solutions to problems
- University Degree in Telecommunication Engineering or equivalent
- Advanced knowledge of mobile telecommunications network architectures / technologies
- Knowledge of IP Networks operations support
- Project management or equivalent
- Customer obsessed individual
- Innovation hungry and ambitious to attain excellent results in company goals
- Personality of very high integrity, honest and absolute trustworthy
- Ability to deal with issues of a complex nature
- Ability to work under constant pressure.
- Team player;
- Resilient individual
- Action Orientation and high energy personality
- Comfortable working in a multicultural environment
- Interpersonal sensitivity.
An individual that can work with no /minimum supervision
Working with us, you will have a positive impact on people’s lives and
help to overcome some of the world’s most pressing challenges. We act
inclusively and respect the uniqueness of people. At Nokia, employment
decisions are made regardless of race, color, national or ethnic origin,
religion, gender, sexual orientation, gender identity or expression,
age, marital status, disability, protected veteran status or other
characteristics protected by law. Nokia culture welcomes people as their
true selves.
Job
Managed Services - Managed Services Delivery Manager
Primary Location
Middle East & Africa-Tanzania, United Republic of-Tanzania, United Republic of-Dar es Salaam
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