Relationship Manager Mortgage (2 Position(s))
Job Purpose:
Required
to grow Mortgage financing portfolio; Ensure the product is well
positioned in the Market; Manage the end-to-end relationship of key
stakeholders; Ensure the segment provides tailor made mortgage solutions
which carters for the needs of the segment; Design sales strategies and
ensure smooth execution for the growth of portfolio across the network.
Main Responsibilities:
- Identify customer segment needs and ensure development of appropriate tailor-made mortgage solutions.
- Ensure well defined and seamless process on the mortgage lending solutions to customers.
- Proactively
nurture and leverage sustainable, robust stakeholder relationships,
coalitions and network internally and externally (Committees, Government
Bodies/Officials, regulators, Banks, Community and Private entities).
- Ensure
strategic agenda is delivered to the required standard in order to
drive different mortgage financing options (Purchase, Construction,
Refinancing, Semi Finished and others).
- Design sales strategies and embed sales culture across the network.
- Designing
the annual action planning for the overall Mortgage portfolios and
ensure it is executed by the Relationship Managers and the branches
- Support
the Manager Mortgage Financing to forecast future market trends and
translate these into segment level strategy to create and sustain
competitive advantage.
- Ensure leads generation directly or through branches for all the personal lending products with a key focus on mortgage finance.
- Manage the segment sales and revenue with the key focus to increase profitability.
- Conduct
business/sales discussions and negotiations for the purpose of
generating relevant business with stakeholders, prepare business
proposals for decision-making to the relevant committees.
- Ensure continuous product improvement and digitization of mortgage processes.
- Be an effective agent of change and role model for Relationship Managers and Branch network.
- Establish,
strengthen and manage relationships with all the key stakeholders in
the mortgage financing i.e. Real Estate developers as well as at
individual official level.
- Prepare budget and projections
for the products, including existing as well as prospective and
potential clients; Co-ordinate budget objectives to respective areas of
responsibilities and ensure targets are achieved as per the approved
budget.
- Monitor and review branch performance on this
portfolio to ensure targets are met and the quality of the portfolio is
maintained.
- Work closely with the existing Real estate
partners and recruit more strategic partners for the mortgage loan
business while ensuring the relationship is well maintained.
- Be
conversant with policies, procedures and market trends pertaining to
all bank products and services and be able to adapt to change based on
technological advancements and customer sophistication.
Attributes:
- Microsoft applications (Excel, Vision, Word, Publisher).
- Adaptability,
building positive working relationships, coaching, continuous learning,
contributing to team success, customer focus, innovation, planning
& organizing
- Market trends.
- Understanding of mortgage regulations.
- Excellent communication and listening skills.
- Confidence and presentation skills.
- Understanding and interest in financial/banking products and markets.
- Ability to explain and handle complex information clearly and simply.
- Good sales and negotiation skills.
- Credit and analytics skills.
- Relationship management skills.
Qualifications and Experience:
- Bachelor's degree in Business related studies.
- 4 years' experience in banking operations, out of which 3 should be in Relationship Management and/or portfolio management.
Experience :
4.0 Year(s)
No. of Positions :
2
Job closing date :
08-Nov-2021
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