Job Title: Branch Manager
Department: Retail
Reporting to: Cluster Head
Responsible for : All Branch Staff
Region: Mbeya
1. Purpose of Job:
1.1 To meet branch Retail and SME Financial Targets through a World Class Sales and Service Management System and within established product programs through the branch
1.2 To work closely with Central Operation Unit to Operate and maintain a smooth and operationally efficient branch that conform to the financial institution and BOT regulation, rules and guidelines issued from time to time.
This will include servicing corporate customers.
2. PRINCIPE ACCOUNTABILITIES
2.1 RESPONSIBILITIES:
- Accountable for all aspects of running a successful branch, delivering great business performance and leading and motivating a team that provides the best customer experience in you area.
- Primary responsibility will be to drive business ( CASA and Fee Growth) product sales and Customer Service with oversight on branch operations , compliance and control.
- Understand your customer base and identify opportunities to build and grow profitable Relationships.
- Take Ownership for resolving complex problems , working with Colleagues in other Offices / Branches to provide a seamless experience for you customers.
3. QUALIFICATIONS AND EXPERIENCE REQUIRED
- Minimum of University degree in Business Administration or Economics and relevant professional qualifications in banking, finance or marketing.
- Atleast 5 years banking experience, 3 years of which should be in a mangerial role with an exposure to sales / business development.
4.QUALITIES
- Good leadership, people management and banking skills
- Knowledge of relevant legislation, sales and business principles.
- Outstanding Communication skills.
- Be a good relationship builder and a strategic thinker rather than just operational.
Please send your application to: hrrecruit@eximbank.co.tz
The deadline for submitting the application is 5th July 2021.
