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embrace new opportunities, thrive, and make a real difference.
Description
Reporting to the Manager-M-Commerce Product Development. The
role involves execution and implementation of digital lending products
roadmap based on the strategic direction of the company.
KEY ACCOUNTABILITIES
1. Execute the Lending product portfolio as per the strategy aligned.
» Drive day to day products initiatives as per the aligned strategy.
This means to ensure customers are well engaged through BTL, ATL and
Digital campaigns with regards to lending products.
» Develop, execute and manage implementation of lending products
adoption strategy. This include creation of tentative business case and
ensuring objectives are meet.
» Ensure deliverable of revenue targets on each product line.
» Provide day to day analytical insights and reports on product performance and advice lending manager accordingly.
2. Execute and manage Lending products roadmap.
» Bring about innovation of new Lending product to fit the market need and drive M-Pesa ambitions on digital lending space.
» Continuous review, evaluate and enhance the current product
offering. To ensure that all products offered are in-tune with customer
needs and deliver an excellent customer experience and profitability.
» Drive execution of products enhancements as per the roadmap stipulated.
» Develop, engage and execute new strategic partnership with
financial institutions and other stakeholders with regards to lending
products and services.
» Together with Lending Manager drive business negotiations with partners and ensure M-Pesa ambitions are met.
4. Business intelligence
» Provide business insights on customer behavior and advice on
different plans to ensure growth and adoption of Lending products to
deliver performance and revenue growth.
» Deliver Customer Surveys and research insights with regards to
offered Lending products and services in order to capture customer
needs, concerns and margining requirements.
» Drive integration with CVM platforms in delivering of product initiatives growth.
5. Product Compliance
» Ensure all products/business development principles and standards
set by Vodacom are adhered towards implementation of new and existing
products. To ensure that all necessary documents are provided and
submitted.
» Provide key updates to the Financial service regulations and ensure
all products and services and delivered as per the stipulated
regulations.
» Support product regulatory approval and risk and compliance management.
QUALIFICATIONS & EXPERIENCE
1. Bachelor Degree in Commerce, Economics, Financial technology or related fields.
2. Banking and/or Financial Services experience, preferably with experience of digital financial products.
3. Strong analytical skills, conceptual thinking, problem solving ability and strong business acumen.
4. Advanced Microsoft Excel and PowerPoint. Knowledgeable with MsQL and Database is a key adding advantage.
5. Strong understanding of all aspects of local markets and needs of customer.
Skills
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
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