VFT-MFB is seeking to employ a dynamic and committed Tanzanian young men & women who have passion for people’s economic development to fill in the vacant positions detailed here below;
Work Reference No. 002/22
Position: Customer Service Officer
Reporting to: Business Centre Manager (BCM)
Responsibility:
- Provides support to Business Centre Manager in day to day activities related to data entry/ in VFT MFB system
- Provide satisfactory customer serv ice to VFT internal and external customers
Main tasks
- Attends customer inquiries
- Promotes/markets Savings
- Directs customers to respective officer or right channel
- Monitors/attends customers’ ATM usage
- Register and solve customers’ compliances
- Pass right information to customers
- Issues marketing tools such as fliers to customers
- Ensure accurate data entry
- Acknowledges bank correspondence
- Sends disbursement sheet to Central Processing Center,
- Post and receive the Business Centre Parcels
- Does photo copy and printings,
- Keeps the Business Center stationeries
- Keeps under safe custody all clients loan collaterals, files, documents and other valuable items
- Opens savings accounts
- Petty cash reimbursement disbursement as per policy Effect cash and cheque payment s as per authorized, approved or request voucher
- Ensure payment of services delivery agents, partners e g. bills, contractors, labour wages if any
- Purchases of office items e g water, sugar, utensils e t c
Education & Experience:
- Degree Holder in Accounting,
- Must have a clear understanding of data entry and technology
- Very good knowledge and comfort dealing with financial information
- Very good analytical &. reporting skills
- Proficient in Microsoft office application
- Be a good leader
- Very good communication and marketing skills (both written and verbal)
General attributes:
- Able to develop strong VFT relationships and Clients Builds strong teams work
- Able to manage the multiple relationships of Staff and
- Central Processing Centre
About our working environment & remuneration
VisionFund Tanzania Microfinance Bank has a calm and harmonious working environment where staffs are highly valued. Good work is recognized and rewarded accordingly and there is an opportunity to grow professionally and spiritually.
Mode of Application:
Interested and suitably qualified individuals should; Forward their application letter, attaching certified copies of their academic and professional certificates; detailed CV’s with three referees to vftHRstaff@vftz.co.tz.
OR:
Physically send their applications through the postal address below:
VisionFund Tanzania Microfinance Bank Limited,
AICC Building, Serengeti Wing, 5th Floor
P.O. Box 1546,
Arusha, TANZANIA
All applications should be addressed to;
The Chief Executive Officer,
VisionFund Tanzania Microfinance Bank Limited
P.O. Box 1546,
Arusha, TANZANIA
- The position should be the subject of the email application.
- The deadline for the application is on 17th January, 2022. N.B. Only short-listed candidates will be contacted.
Disclaimer
VisionFund Tanzania Microfinance Bank would like to inform the general public that it has not
engaged any consultant/agent to conduct recruitment on its behalf.
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Also View : Other Opportunities in Arusha Here
